Privacy Policy

Bachasito is operated by Innovatoo.

Innovatoo is the data controller responsible for the processing of personal data through Bachasito.

Innovatoo Dmitri Golev Schave 45 9800 Deinze Belgium

Company and VAT number BE 1018.465.950

You can contact us about privacy or the use of your personal data through [email protected].

The personal data we process depends on how you use the website.

When you contact Bachasito, complete a form or register for an event, class, lesson or another activity, we may process information such as your name, email address, telephone number, the content of your message and information related to your registration.

When you visit the website, certain technical information may also be processed. This can include your IP address, browser, device information, pages visited and information about how you interact with the website.

We only process information that is reasonably necessary for the purpose for which it was collected.

We use personal data to answer questions, process registrations, organise Bachasito activities and communicate practical information about something you have requested or registered for.

Personal data may also be used to operate and secure the website, solve technical problems, understand how the website is being used and improve Bachasito.

Certain information may also need to be retained when this is required by Belgian or European law or when it is reasonably necessary to handle a legal claim or dispute.

Bachasito does not sell personal data.

The legal basis depends on the reason why the information is being processed.

When you contact us or register for an activity, processing may be necessary to take steps at your request or to provide the service you requested.

Where consent is required, such as for analytics cookies, processing takes place only after you have given that consent. You can withdraw your consent afterwards.

Certain limited processing may also take place on the basis of the legitimate interests of Innovatoo, such as maintaining the security and proper operation of the website, provided that these interests do not outweigh your privacy rights.

Personal data may also be processed where this is required to comply with a legal obligation.

The Bachasito website uses services provided by Abacus.AI, Inc. as part of its technical infrastructure.

Information submitted through the website may therefore be processed through systems operated by Abacus.AI on behalf of Innovatoo. This can include contact details, information submitted through forms, registration information, messages, technical website information and data required to process or send website-related emails.

Abacus.AI acts as a processor for this information and processes the data to provide the technical services used by Bachasito.

Personal data processed through Abacus.AI may be transferred to and processed in the United States. Where required, appropriate contractual safeguards are used for these international transfers, including Standard Contractual Clauses.

According to Abacus.AI, customer-provided content and personal data are not used to train its general artificial intelligence or machine learning models.

Only the information required for the relevant website functionality is processed through these systems.

Bachasito uses Google Analytics to understand how visitors use the website.

Google Analytics can provide information about visited pages, interactions with the website, device and browser information and the source through which a visitor reached Bachasito.

This information is used to understand website usage and improve the website.

Google Analytics is only activated after you have given consent through the cookie settings. You can refuse analytics cookies and continue using the website. You can also change or withdraw your consent afterwards.

The website may also use strictly necessary cookies that are required for technical functionality, security or remembering your cookie preferences. These cookies can be used without prior consent when they are necessary for the requested service.

Google may process information outside the European Economic Area and uses recognised legal mechanisms for international data transfers where required.

Bachasito may use external providers for services such as email delivery, registrations, analytics or technical website infrastructure.

Where these providers process personal data on behalf of Innovatoo, only the information necessary to provide the relevant service is shared.

The website may also contain links to external websites, event platforms or social media pages. When you visit these services, their own privacy policies apply.

When you register for a Bachasito event, class, lesson or another activity, we process the information necessary to manage your registration and participation.

This can include your contact details, the activity you registered for and relevant communication regarding your registration.

Payment instructions may be sent separately by email. Payments are made by bank transfer and are handled outside the Bachasito website.

Personal data is kept only for as long as reasonably necessary for the purpose for which it was collected.

Contact information and messages may be retained while your request is being handled and for a reasonable period afterwards. Registration information may be retained as long as needed to organise and administer an activity.

Information that forms part of accounting or other legally required records is kept for the period required under applicable Belgian law.

Analytics data is retained according to the settings used within Google Analytics.

When information is no longer needed, it is deleted or anonymised where reasonably possible.

Innovatoo takes reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure.

Under the General Data Protection Regulation, you may have the right to access the personal data we hold about you and to request correction when information is incorrect or incomplete.

Depending on the circumstances, you may also request deletion of your personal data, restriction of processing or object to certain forms of processing.

When processing is based on your consent, you can withdraw that consent at any time. You may also have the right to receive certain personal data in a portable format.

Requests concerning your personal data can be sent to [email protected]. We may ask for reasonable information to confirm your identity before handling a request.

If you believe that your personal data has been processed incorrectly, you can contact Innovatoo through [email protected].

You also have the right to lodge a complaint with the Belgian Data Protection Authority.

Gegevensbeschermingsautoriteit Drukpersstraat 35 1000 Brussels Belgium

This Privacy Policy may be updated when Bachasito changes its website, activities, technical services or data processing practices.

The most recent version will be published on the Bachasito website together with the date of the latest update.